Terms of service

1. Acceptance of these Terms

Protocols GLP1+Peptide Tracker ("Protocols") is owned and operated by Kale Wayne Rogers ("we", "us", "our"), an individual doing business as Protocols, located in California, United States.

By downloading, installing, creating an account for, subscribing to, or using Protocols — the iOS app, any other version of the app we release, the website at https://getprotocols.app, and any related content, features or tools (together, the "App") — you agree to these Terms of Service ("Terms") and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the App and delete your account (Settings → Delete account).

You represent that:

• you are at least 18 years old;
• you have the legal capacity to enter into a binding agreement;
• you are not prohibited from using the App under the laws that apply to you;
• you will comply with all applicable local, state, federal and international laws; and
• you have read and understood these Terms.

We may update these Terms. When we do, we will change the effective date and, for material changes, tell you in the App or by email before they take effect. Continued use after the effective date means you accept the updated Terms, except where the law requires us to obtain fresh consent.

2. What Protocols is, and is not

Protocols is a personal logbook. It records what you choose to enter — your wellness and supplement protocols, the things you take and the activities you do, dose records, vials and supplies, check-ins, weight, bloodwork, side effects, injection sites, meals and progress photos — and does arithmetic on those numbers.

Nothing in the App is medical advice. No feature, output, calculation, estimate, chart, reminder, notification, export, tip, research library entry, assistant reply, meal-scan result or forecast constitutes medical advice, diagnosis, treatment, dosing instruction, prescription guidance, nutritional prescription or professional healthcare advice of any kind.

You acknowledge and agree that:

• Protocols does not diagnose, treat, cure or prevent any disease or condition;
• Protocols does not recommend compounds, supplements, amounts, schedules, titration steps, injection technique, cycles or treatment plans — every amount, schedule and titration step in the App is one you entered;
• Protocols does not sell, distribute, prescribe, compound, recommend or promote the purchase of any peptide, medication, hormone, supplement or related product, and does not link to vendors;
• Protocols does not verify the identity, purity, concentration, legality, authenticity, labelling, storage or source of anything you log;
• Protocols is not operated by medical professionals, and no clinician reviews what you enter, what the App shows you, or the research library;
• you alone are responsible for consulting a qualified healthcare professional before any health-, medication-, peptide-, supplement-, nutrition- or fitness-related decision; and
• you use the App at your own risk.

No professional relationship

Using the App does not create a physician–patient, pharmacist–patient, dietitian–client, trainer–client, fiduciary or any other professional relationship between you and Protocols, Kale Wayne Rogers or our service providers, and no privilege attaches to anything you enter.

Emergencies

Protocols is not for emergencies. If you think you are having a medical emergency, call 911 or your local emergency number. The assistant is instructed to tell you the same thing and to say nothing else first if you describe severe symptoms.

HIPAA

Protocols is not a "covered entity" or "business associate" under HIPAA. The App is not designed to store or process protected health information on behalf of a healthcare provider, health plan or clearinghouse, and information you enter is not protected health information under HIPAA. Enter only what you need for your own record-keeping.

3. Your responsibilities

The App is for personal, non-commercial use by adults. You are solely responsible for:

• any substance you research, obtain, possess, store, administer or track, and its legality where you are;
• the accuracy of everything you enter — the App computes from your numbers and cannot detect a wrong one;
• how you interpret and act on anything the App shows you;
• keeping your device, operating system and account secure;
• consulting a qualified healthcare professional before any health-related decision.

Laws differ by place

Laws on peptides, GLP-1 medications, hormone therapy, research compounds, supplements and prescription products vary by country, state and locality. Notes in the Library about regulatory status are general orientation only — they are not legal advice and may be incomplete or out of date. It is your responsibility to know and follow the law where you live. Nothing in the App is a representation that any compound is legal, safe, approved, available or appropriate for you.

Assumption of risk

Researching, possessing, administering or tracking peptides, medications, hormones, supplements or related substances carries known and unknown risks, including side effects, adverse and allergic reactions, incorrect dose or administration, contamination, mislabelling or counterfeit products, improper storage, interactions, contraindications, infection or injury, risks not yet described in the literature, and serious injury or death. Physical activity you log carries its own risks. You assume full responsibility for all decisions, actions and outcomes arising from your use of the App.

4. Connectivity, devices and permissions

Some features need an internet connection, a compatible device and operating system, and permissions you grant (notifications, camera, photo library, motion, Apple Health). You are responsible for those, for your data and carrier charges, and for your device's storage, battery and settings.

The App is designed to work offline for logging; account sync, Helix, meal scanning, food database search, subscriptions, the referral programme and support messages need connectivity. We are not responsible when a feature is unavailable, delayed or inaccurate because of connectivity, device settings, operating-system behaviour, app-store restrictions, Focus or Do Not Disturb modes, or an outage at Apple, our hosting provider or any other third party.

5. Reminders and notifications

Reminders are scheduled locally on your device by the operating system and never depend on our server. They are a convenience feature and may be delayed, missed, coalesced, duplicated or dropped by the operating system, especially when your device is low on power, in a Focus mode, or when the platform's limit on pending notifications is reached.

A reminder never marks a dose as taken or an activity as done. Only your own tap on Taken, Done, Skip or Snooze changes your record.

Do not rely on Protocols reminders for medication, dosing, treatment, emergency or safety-critical decisions. We have no liability for any consequence of a missed, late, duplicated or inaccurate reminder.

6. Prohibited conduct

You agree not to:

• use the App for any unlawful, harmful, fraudulent or unauthorised purpose, including to facilitate the illegal purchase, sale, import, distribution or promotion of any substance;
• enter or upload false, misleading or unlawful content, or photos or data of another person without their explicit consent;
• reverse engineer, decompile, scrape, copy, modify or create derivative works from the App, its content, its compound, supplement, activity or research libraries, or its tip library, or use bots, scripts or automated tools against it;
• attempt unauthorised access to any account, system or database, probe or test the security of our systems, or interfere with the App or its infrastructure;
• circumvent the paywall, subscription checks, entitlement checks, quotas or other access controls;
• create multiple accounts, refer yourself, or otherwise manipulate the referral programme;
• upload malware or malicious content, including in photos sent to the meal scanner;
• attempt to make Helix produce dosing, treatment or other medical instructions, ignore its rules or access other people's records;
• violate any applicable law, third-party right or app-store rule.

We may suspend or terminate your access without notice if we reasonably believe you have violated these Terms, and may report unlawful activity to law enforcement.

7. Accounts and security

Using Protocols requires an account (email and password, or Sign in with Apple). You agree to provide accurate information and to keep it current.

You are responsible for keeping your credentials confidential, for all activity under your account, for enabling your device's passcode or biometric lock, and for telling us at support@getprotocols.app promptly if you believe your account has been compromised. Protocols does not have its own in-app lock; your device lock is what protects the App on your phone.

We are not liable for loss, unauthorised access or disclosure caused by your failure to protect your credentials or device, including if your device is lost, stolen or compromised.

Modifying your device's operating system (jailbreaking, sideloading, disabling platform protections) may break the App's storage protections, notifications and security. We disclaim responsibility for any consequence of such modifications.

You may delete your account at any time in Settings → Delete account. Section 12 of the Privacy Policy describes what that removes.

8. Third-party services

The App relies on the following third parties. Each is governed by its own terms and privacy practices, which you should read:

We are not responsible for the acts, omissions, outages, pricing, billing decisions, data handling, model outputs or availability of any third-party service, and have no liability for loss caused by Apple, RevenueCat, Supabase, OpenAI, carriers, operating systems or other third-party systems. Third parties may change or withdraw their services at any time.

The App does not include advertising SDKs, third-party analytics, session replay or crash reporting.

9. Feature-specific disclaimers

These apply in addition to Section 2.

Protocols, titration and schedules. A protocol records the items, amounts, units, routes, schedules and any titration steps that you entered. The App schedules and displays exactly what you typed. It does not generate, review, validate or recommend an amount, a step or a schedule. Compound names, categories, units and half-life values in the Library are reference metadata; picking a compound or supplement never pre-fills an amount.

Quick-select values. Some fields offer one-tap quick picks — a schedule shape people commonly log for a compound (for example "once a week"), common package sizes, or common diluent volumes. These reflect values commonly entered, are provided only to save typing, are applied only when you tap them, and are not recommendations, endorsements or medical guidance. They have not been reviewed by a clinician. Amounts per dose are never quick-picked or pre-filled. You remain responsible for confirming every value against your own product and your clinician's instructions.

Reconstitution Calculator. The calculator does arithmetic — concentration, draw volume in syringe units, doses per vial, diluent for a target reading — solely from the values you enter. It shows no result when the dose you enter is more than the whole vial holds, or when the draw would be too small for any syringe to measure, and asks you to check your numbers and units instead; it cannot otherwise tell whether a number is right. Results are mathematical outputs, not dosing instructions. If an input is wrong, mistyped, misunderstood or based on incorrect product information, the output is wrong. You are responsible for verifying every result independently and for consulting a qualified professional before any reconstitution or administration decision. This applies to every place the App shows reconstitution or unit-conversion math, including before you have created an account or accepted these Terms. We are not liable for any injury, overdose, underdose, miscalculation, improper administration or other outcome arising from use of or reliance on calculator results.

Supply, run-out forecasts and diluents. Remaining doses, run-out dates and diluent remaining are projections from the quantities and schedule you logged. They can be wrong and must not be relied on to plan continuity of anything you take.

Estimated levels ("Protocol status"). Where you have entered or accepted a half-life, the App draws a simple arithmetic decay curve. It is not a pharmacokinetic model, is not personalised to you, and ignores metabolism, body composition, organ function, formulation, route and interactions. It must not be used for dosing, timing or safety decisions.

Injection sites and body map. A visual rotation record only. It does not advise on technique, site selection, depth, sterility or frequency, and does not detect infection, injury or reactions.

Side effects, check-ins, weight, bloodwork. User-entered records. The App does not interpret them, flag them as normal or abnormal, or alert you to conditions. The absence of a logged symptom does not mean there is no problem; the presence of one does not mean there is. Reference ranges you enter for labs are yours, not ours. If you have concerning symptoms, contact a qualified professional or emergency services.

Activities. Activities you log (training, cardio, recovery, mindfulness and the like) are records of what you did. The activity library is a list of names and categories to save typing; it is not a training plan and does not assess whether an activity is safe or appropriate for you.

Meals, food search and the meal scanner. Manual meal entries and totals are arithmetic on the values you enter. Foods found by search or by scanning a barcode come from USDA FoodData Central: nutrient values are that database's reference figures per 100 g, scaled by the App to the amount you choose; serving sizes are offered only where the database states a gram weight, and the values are saved as logged. Meal-scan results are AI-generated estimates from a photo: they may misidentify foods, portions or nutrients and may be wrong in ways that matter. Every estimate is editable and nothing is saved until you confirm it. Do not rely on any of these for allergy, diabetes, eating-disorder, medical or other safety-critical decisions.

Helix. Helix, the assistant, is an artificial-intelligence feature; you are not talking to a person. It can explain how the App works, give general wellness, training, recovery, sleep, nutrition and biology education, summarise Research Library entries, and, when you switch Include my records on, read and summarise your own records (what is due today, your protocols, completion counts, activity sessions, check-ins and typed weights, lab values, meal totals). It is instructed not to recommend or comment on amounts, doses, frequency, timing, titration, cycles or compounds, not to diagnose, not to say whether a lab value is normal or abnormal, and not to tell you to start, stop, increase or decrease anything. Counts and percentages it reports are calculated by the App from your entries; a missing entry means nothing was logged, not that nothing happened. Helix is read-only: it cannot create, change or delete any record, log anything, or change any setting. Its answers may be inaccurate, incomplete, outdated or generic and are not medical advice. Verify anything before relying on it.

Research Library. Supplement and compound entries are educational summaries compiled from publicly available sources (United States government health agencies, PubMed-indexed papers and official regulatory records), each statement linked to its source. They have not been reviewed by a clinician, may be incomplete or out of date, and describe research rather than you. Studied amounts reported there are what the cited sources report, not a suggestion for you, and nothing from an entry is copied into your items. They are not medical, legal or product advice.

Daily Tip. General wellness education. Tips rotate on a fixed schedule and are the same for everyone on the same date; they are not personalised to you and are not medical advice.

Apple Health. Available only where you have connected it. Data read from Apple Health comes from Apple's frameworks and other apps and devices, may be incomplete or wrong, and is not validated by us. A weight you choose to import becomes part of your check-in like a value you typed; values you choose to write back (weight) are your entries.

Progress photos. Personal records stored on your device only; they are not synced to your account, so they do not move to a new phone with your sign-in and are lost if the phone is lost without a device backup. They are not reviewed by anyone and are not medical assessments.

Streaks and stats. Day streaks and weekly counts are engagement features. They say nothing about health, safety, adherence quality or outcomes.

Exports and PDF summaries. Generated from your entries. You are responsible for their accuracy and for any decision you, your clinician or any recipient makes from them; we do not review or interpret them.

Demo data. The fictional demo space is for exploring the App. It is invented, not a template, and is never uploaded.

General AI limitations. Any AI-generated output in the App may be inaccurate, incomplete, outdated, biased or inappropriate for your circumstances and may not reflect current medical standards, labelling or your individual situation.

10. Beta and preview features

We may offer beta, preview or experimental features. They are provided for evaluation only, may be incomplete or unstable, may be changed or withdrawn without notice, and are provided "as is" with all disclaimers in these Terms applying with at least equal force.

11. Subscriptions and billing

Protocols requires a subscription after a free trial. Current USD plans, subject to change and to local pricing set by the App Store:

• Monthly — $8.99 per month
• Quarterly — $19.99 every 3 months
• Annual — $39.99 per year
• 7-day free trial for eligible new subscribers on each plan. A trial is offered once per Apple ID; if you have subscribed before, the paywall will not show a trial.

The price in your store's currency, the renewal term and the trial term are shown on the paywall before you buy; the price shown there, which comes from the App Store, is the one that applies. Billing is processed by Apple, and Apple's checkout, cancellation, refund and payment terms control the transaction.

Payment and renewal. Payment is charged to your Apple ID at confirmation of purchase or when the trial converts. Apple may take the conversion payment up to 24 hours before the trial ends, so cancel at least 24 hours before the trial ends if you do not want to be charged. Subscriptions renew automatically at the price shown unless cancelled at least 24 hours before the end of the current period. Manage or cancel in your Apple ID subscription settings — the App's Manage subscription button opens that page. Uninstalling the App does not cancel a subscription. Refunds are decided by Apple under its policies; we cannot issue App Store refunds.

Cancellation and access. Turning off renewal is not the same as ending access: your access continues until the end of the period you paid for, then stops. Deleting your account does not cancel an App Store subscription; you must cancel it with Apple. (When you delete your account, we do ask RevenueCat to erase your customer record.)

Price changes. If we change a price, Apple will notify you and, where required, ask for your consent before the new price applies.

Complimentary access. We may grant complimentary access to the App at our discretion, for example for testing, support or partners. Complimentary access has no cash value, may be limited in time, and may be withdrawn at any time.

Referral programme. Each account has a referral code. A referral counts when a new subscriber who entered your code before subscribing begins a first paid period (a free trial alone does not count). One code per new subscriber, entered once; you cannot use your own code; a refunded or reversed purchase reverses the reward. When a referral counts, you and the person you referred each earn one free month. Each free month is delivered as an App Store offer code, shown in Settings → Share & Earn with its expiry date; you redeem it with Apple, and Apple applies the free month at your next renewal on your current plan. Apple allows one code per offer per person, so months are redeemed one at a time, and a code may take a short time to be issued. Codes expire on the date shown; an expired unredeemed code is replaced. There is no limit on the number of referrals that can earn rewards. Rewards have no cash value, cannot be transferred or exchanged, and are subject to Apple's offer-code terms. We may change or end the programme at any time and may withhold or reverse rewards for abuse, including self-referral or multiple accounts.

Feature requests. Ideas you submit are visible to other users without your name. Do not include personal or health information, medical advice, advertising, links, or anything unlawful or abusive; we may hide or remove requests. You let us use any idea you submit, without payment or obligation, and submitting or voting for an idea is not a promise that we will build it.

Sharing a protocol. A protocol card you share is your own personal information, shared by you, for information only. It is not medical advice, and nobody should start, stop or change a medication, supplement or activity because of another person's protocol.

Your records are yours regardless of billing. Export and account deletion remain available to any signed-in user after a trial or subscription lapses: the subscription screen links to Export my records and Delete account.

12. Intellectual property

The App, its design, code, compound, supplement, activity and research libraries, tip library, text and graphics are owned by Kale Wayne Rogers or his licensors and are protected by copyright, trademark and other laws. We grant you a limited, revocable, non-exclusive, non-transferable licence to use the App for personal, non-commercial purposes in accordance with these Terms.

You own the records, photos and other content you enter. You grant us the limited licence needed to store, sync, export and display that content back to you and to provide the features you use, as described in the Privacy Policy. If you post a public review or send us a testimonial, we may quote it as described in the Privacy Policy.

13. Disclaimer of warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT AND UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT ANY CALCULATION, ESTIMATE, REMINDER, EXPORT, SYNC, TIP, LIBRARY ENTRY, ASSISTANT REPLY OR MEAL-SCAN RESULT WILL BE ACCURATE, COMPLETE, TIMELY OR SUITABLE FOR YOUR PURPOSES. Some jurisdictions do not allow the exclusion of implied warranties; in those places, the exclusion applies to the fullest extent permitted.

14. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, KALE WAYNE ROGERS AND HIS EMPLOYEES, CONTRACTORS AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, GOODWILL OR HEALTH, OR FOR ANY PERSONAL INJURY OR DEATH, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE APP, ANY SUBSTANCE OR ACTIVITY YOU TRACK, OR ANY RELIANCE ON ANY OUTPUT OF THE APP, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE APP SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE APP IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE, OR (B) FIFTY US DOLLARS.

Some jurisdictions do not allow certain limitations; in those places our liability is limited to the fullest extent permitted.

15. Indemnification

You agree to defend, indemnify and hold harmless Kale Wayne Rogers and his employees, contractors and service providers from any claim, loss, liability, damage or expense (including reasonable legal fees) arising from your use of the App, your content, your violation of these Terms or of any law, or any substance you research, possess, administer or track.

16. Dispute resolution, arbitration and class-action waiver

Informal resolution first. Before starting any formal proceeding, email support@getprotocols.app with a description of the dispute. We will try to resolve it within 60 days.

Binding arbitration. If we cannot, any dispute arising out of or relating to these Terms or the App shall be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property. The Federal Arbitration Act governs this section.

Class-action waiver. YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED OR REPRESENTATIVE PROCEEDING.

Opt-out. You may opt out of this arbitration agreement by emailing support@getprotocols.app within 30 days of first accepting these Terms, with your name, the email on your account and a clear statement that you opt out.

17. Governing law and venue

These Terms are governed by the laws of the State of California and the United States, without regard to conflict-of-law rules. Subject to Section 16, any court proceeding shall be brought in the state or federal courts located in Kern County, California, and you consent to their jurisdiction.

18. Termination

You may stop using the App and delete your account at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or if we discontinue the App; where practical we will give notice and a window to export your records. Sections 2, 3, 9, 12–17 and 19 survive termination.

19. General

These Terms and the Privacy Policy are the entire agreement between you and us about the App. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them to a successor in connection with a merger, acquisition or sale of assets, in which case the Privacy Policy describes how your information is handled.

Apple. These Terms are between you and us, not Apple. Apple is not responsible for the App or its content and has no obligation to provide maintenance or support for it. If the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any, to you; to the maximum extent permitted by law Apple has no other warranty obligation. Apple is not responsible for addressing any claim by you or a third party relating to the App, including product-liability claims, claims that the App fails to conform to a legal or regulatory requirement, and consumer-protection claims. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

20. Contact

Kale Wayne Rogers, doing business as Protocols 11506 Trinity Park Way, Bakersfield, CA 93311, United States support@getprotocols.app https://getprotocols.app In the App: Settings → Support → Report a problem or ask a question